Privacy Policy

RMM System ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software-as-a-service application ("Service"), in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering at the Service, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make, and the products and features you use.

• Personal Details: Name, email address, phone number, company name, and job title.
• Payment Information: We do not store full credit card details. Payment processing is handled securely by Paystack.
• Usage Data: Information about how you interact with our Service (IP address, browser type, device info, access times).

2. How We Use Your Information

We use personal information collected via our Service for a variety of business purposes described below:

• To facilitate account creation and logon process.
• To manage user accounts and provide the Service.
• To send administrative information to you (e.g., updates, security alerts).
• To fulfill and manage your orders, payments, and subscriptions securely via Paystack.
• To respond to user inquiries/offer support to users.

3. Data Protection (POPIA Compliance)

In accordance with the POPI Act, we have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. We only process personal information if we have a lawful justification (e.g., consent, contract performance, legitimate interest).

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at support@rmmsystem.com.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We share data with trusted third-party service providers (like Paystack for payments, AWS for hosting) who are bound by strict data processing agreements.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@rmmsystem.com